Introducing the First-Ever Native OpenTable Integration for Restaurant Review Management

Big news: Marqii is now the first-ever platform to integrate directly with OpenTable for review responses in their dashboard.

That means you can now view and respond to all of your OpenTable reviews — both public and private reviews — without ever leaving your Marqii dashboard. No more logging into multiple platforms, copying responses back and forth, or losing track of guest feedback.

For busy restaurant operators, review management is one of those tasks that’s always important but never convenient. Our OpenTable integration makes it easier than ever to keep your online reputation strong while freeing up your time.

And the best part? With Marqii, you can manage your OpenTable listings, menus, and reviews all in one place.

Why OpenTable Integration Matters

Your guests are already talking about their experiences on OpenTable. Now, you can join that conversation directly from Marqii.

Here’s what this integration means for your restaurant:

• Centralized review management – Monitor OpenTable reviews alongside feedback from Google, Yelp, Facebook, and more in one streamlined dashboard.
• Flexible response options – For public reviews, choose between public replies (to boost transparency and discoverability) or private responses (for resolving sensitive issues discreetly).
• Better visibility – Responding to reviews isn’t just about building trust with guests; it can also improve your search performance and make your restaurant easier to find.

Pro tip: Restaurants that respond to reviews see an average star-rating increase of 30%. Responding on OpenTable through Marqii is one of the easiest ways to strengthen your online presence and guest relationships.

How It Works in the Marqii Dashboard

With our new OpenTable integration, managing guest feedback is simple and seamless. Here’s how it looks inside your Marqii dashboard:

1. Finding Your OpenTable Reviews: From your Marqii homepage, under the Reviews menu, you will find Monitoring. Here, you’ll see OpenTable reviews appear right alongside Google, Yelp, and other platforms you’ve connected.

2. Monitoring Guest Feedback: Your Review Monitoring view gives you everything you need at a glance — review counts, average rating, guest comments, and publisher filters so you can sort by OpenTable only, or view all reviews together.

Marqii also highlights AI-powered summaries to help you spot recurring themes, saving you from scrolling through hundreds of reviews one by one. You can find it under Analytics > Review Insights.

3. Responding to Reviews: When you’re ready to respond, just click into the review. You’ll see two options:

• Public Reply – post directly on your OpenTable listing for all guests to see.
• Private Reply – reply directly to the guest when the situation calls for more discretion.

To make things even easier, you can use Marqii’s suggested review response or review templates to save time and maintain a consistent, professional brand voice.

4. Best Practice for Private Replies: If you choose to send a private response, we recommend moving the conversation off-platform for any back-and-forth communication. This ensures nothing gets lost and you can continue providing the level of hospitality your guests expect.

The result: one simple workflow that keeps your OpenTable reviews — and every other platform — in one place.

For a more in-depth step-by-step guide, check out our help center article on how to respond to OpenTable reviews.

Seamless Restaurant Management

Reviews are just one part of your online presence, and Marqii makes it easy to manage them alongside everything else that matters. With your listings, menus, and reviews all under one roof, you’ll save time, stay consistent, and make sure your guests always see the best version of your restaurant (wherever they’re searching).

From updating your seasonal specials to monitoring guest feedback, Marqii keeps your digital operations organized so your team can focus on hospitality. The result: smoother workflows, stronger guest relationships, and a brand voice that stays consistent across every channel.

Get Started

Our OpenTable integration is live and ready for you.

• Current clients: Contact your account manager or email us at support@marqii.com if you don’t see OpenTable review responses in your dashboard.
• New to Marqii? Schedule a demo today and see how easy it is to manage your OpenTable listings, menus, and reviews — all without ever leaving Marqii.